FlowView Center™ by MJOHN SOLUTIONS™

Legal

Terms of Service

FlowView Center™ is a platform developed and operated by MJOHN SOLUTIONS™.

Effective Date: September 15, 2026 · Last Updated: November 8, 2026

FlowView Center™ is an organization management platform by MJOHN SOLUTIONS™.

These Terms of Service (“Terms”) govern access to and use of FlowView Center™, including its website, software, features, tools, communications, integrations, and related services.

FlowView Center™ is a product and service of MJOHN SOLUTIONS™. It is not presented as a separate business or service provider. MJOHN SOLUTIONS™ provides, operates, maintains, and supports the platform.

Throughout these Terms, “MJOHN SOLUTIONS,” “we,” “us,” or “our” refers to the provider of the Service.

“FlowView Center,” “the platform,” or “the Service” refers to the organization management platform and related functionality made available by MJOHN SOLUTIONS™.

“Organization,” “you,” or “your” means the organization that creates, subscribes to, receives, or uses an organizational account through the Service.

By creating an Organization account, purchasing or activating a subscription, accepting an invitation, or otherwise accessing or using FlowView Center™, you agree to these Terms.

If you access or use the Service on behalf of an Organization, you represent that you have appropriate authority to use the Service on behalf of that Organization and, where applicable, to accept these Terms on its behalf.

About FlowView Center™

FlowView Center™ is an organization management platform developed and provided by MJOHN SOLUTIONS™.

The platform is designed to provide Organizations with a centralized place to manage people, administrative information, financial records, communications, activities, and other day-to-day organizational operations.

Depending on the Organization's subscription, configuration, and enabled features, FlowView Center™ may provide tools for managing:

  • Individuals and contacts;
  • Members and participants;
  • Families and households;
  • Donors and contributors;
  • Volunteers and staff;
  • Contact information;
  • Birthdays, anniversaries, and important dates;
  • Contributions and giving records;
  • Donations and pledges;
  • Funds and financial categories;
  • Expenses;
  • Checks and payment records;
  • Transaction records;
  • Financial and administrative reports;
  • Communications and announcements;
  • Text messaging;
  • Documents;
  • Organizational activities and events;
  • User accounts;
  • Roles and permissions;
  • Reports;
  • Data exports;
  • Backups;
  • Supported integrations; and
  • Other administrative, communication, financial, and organizational functions.

Not every Organization will use or have access to every feature.

Certain features may require additional subscriptions, activation, registration, approval, configuration, third-party services, or additional fees.

MJOHN SOLUTIONS™ may introduce additional capabilities as FlowView Center™ develops.

Organizations

For purposes of these Terms, an Organization is the entity that creates, subscribes to, receives, or maintains an organizational account through FlowView Center™.

Organizations may include, without limitation:

  • Churches;
  • Ministries;
  • Religious organizations;
  • Nonprofit organizations;
  • Charitable organizations;
  • Associations;
  • Community organizations;
  • Educational organizations;
  • Schools;
  • Programs;
  • Clubs;
  • Businesses; and
  • Other entities using the Service for legitimate organizational purposes.

These examples are not intended to restrict the types of Organizations that may use the Service.

Each Organization remains independently responsible for its own leadership, governance, finances, activities, personnel, communications, policies, and decisions.

Defined Terms

For clarity:

“MJOHN SOLUTIONS,” “we,” “us,” or “our” means MJOHN SOLUTIONS™ as the provider and operator of FlowView Center™.

“FlowView Center,” “Service,” or “platform” means the FlowView Center™ software platform and its associated websites, applications, features, tools, databases, communications systems, integrations, interfaces, and related functionality provided by MJOHN SOLUTIONS™.

“Organization,” “you,” or “your” means the entity using or subscribing to the Service and, where appropriate, its authorized representatives.

“Authorized User” means an individual who has been given permission by an Organization to access some or all of its account.

“Administrator” means an Authorized User who has been granted administrative privileges within an Organization's account.

“Organization Data” means information, records, documents, files, financial information, contact information, membership information, communications, and other content entered, uploaded, created, generated, transmitted, or maintained by or on behalf of an Organization through the Service.

“Subscription” means a paid or otherwise authorized plan that provides access to specified features or functionality.

Organization Accounts

Each Organization maintains its own account or workspace within FlowView Center™.

MJOHN SOLUTIONS™ may provide an Organization with a dedicated web address, subdomain, account identifier, or other method of accessing its workspace.

For example, an Organization may receive a customized address associated with the FlowView Center™ domain.

Organization Data is intended to remain logically separated from the records belonging to other Organizations.

Access to an Organization's account is limited to Authorized Users and other access reasonably necessary for MJOHN SOLUTIONS™ and its service providers to operate, secure, maintain, and support the Service.

Access to one Organization's account does not automatically grant access to another Organization's account.

Organization Responsibilities

The Organization determines how FlowView Center™ is used within its operations.

The Organization is responsible for:

  • Selecting Administrators;
  • Creating and managing Authorized Users;
  • Assigning appropriate permissions;
  • Determining who may access sensitive information;
  • Protecting login credentials;
  • Removing access when appropriate;
  • Maintaining accurate records;
  • Reviewing financial information;
  • Maintaining appropriate internal controls;
  • Determining what information should be stored;
  • Maintaining legally required records;
  • Maintaining independent backups where appropriate; and
  • Using the Service in accordance with applicable laws and organizational requirements.

MJOHN SOLUTIONS™ provides the platform but does not manage the Organization's internal governance or operational decisions.

Administrators

Organizations may designate one or more Administrators.

Administrators may have significant authority within an Organization's account.

Depending on available permissions, Administrators may be able to:

  • Add users;
  • Remove users;
  • Change permissions;
  • Access Organization Data;
  • View financial information;
  • Modify records;
  • Manage communications;
  • Configure features;
  • Manage subscriptions;
  • Enable optional services;
  • Export information;
  • Download backups; and
  • Perform other administrative functions.

Organizations should grant Administrator privileges only to trusted individuals.

The Organization is responsible for reviewing administrative access when leadership, staffing, employment, volunteer responsibilities, financial responsibilities, or other circumstances change.

Authorized Users

Organizations control who may access their accounts.

Each Authorized User should use an individual account where individual accounts are supported.

Users must not knowingly share account credentials with unauthorized persons.

The Organization is responsible for removing or changing access when an employee, volunteer, officer, leader, contractor, Administrator, or other Authorized User no longer requires access.

Roles and Permissions

FlowView Center™ may allow Organizations to assign different access levels to different users.

For example, an Organization may permit one user to manage contact records while another user is authorized to access financial information.

The Organization determines which permissions are appropriate.

MJOHN SOLUTIONS™ does not determine which individuals within an Organization should have access to membership, donor, financial, administrative, communication, or other sensitive information.

Organizations should periodically review permissions and account access.

Your Organization's Records

Your Organization's records remain your Organization's records.

As between MJOHN SOLUTIONS™ and the Organization, the Organization retains its rights in Organization Data.

Storing information within FlowView Center™ does not transfer ownership of that information to MJOHN SOLUTIONS™.

The Organization gives MJOHN SOLUTIONS™ the limited rights reasonably necessary to host, store, process, transmit, reproduce, secure, back up, restore, and otherwise handle Organization Data for purposes of providing, operating, maintaining, securing, supporting, and improving the Service.

These rights do not transfer ownership of Organization Data to MJOHN SOLUTIONS™.

How MJOHN SOLUTIONS™ Uses Organization Data

MJOHN SOLUTIONS™ does not sell an Organization's private records for advertising purposes.

We do not use private membership, donor, contribution, or financial records to create third-party advertising profiles.

MJOHN SOLUTIONS™ and authorized service providers may access or process Organization Data when reasonably necessary to:

  • Operate FlowView Center™;
  • Provide requested technical support;
  • Investigate reported problems;
  • Diagnose or correct technical issues;
  • Maintain systems;
  • Restore information;
  • Maintain backups;
  • Protect account security;
  • Investigate suspected unauthorized access;
  • Prevent fraud or abuse;
  • Protect the reliability of the Service;
  • Comply with applicable legal requirements; or
  • Protect MJOHN SOLUTIONS™, Organizations, users, or systems.

Access is intended to be limited to what is reasonably necessary for the applicable purpose.

Additional information regarding our handling of information may be described in the applicable Privacy Policy.

Personal Information

Organizations may use FlowView Center™ to maintain information concerning members, donors, visitors, volunteers, employees, families, participants, customers, or other individuals.

The Organization is responsible for determining whether it has an appropriate basis to collect, store, maintain, use, and communicate that information.

Where consent, notice, permission, authorization, or another legal basis is required, obtaining it is the responsibility of the Organization unless MJOHN SOLUTIONS™ expressly agrees otherwise in writing.

Organizations should avoid storing unnecessary sensitive information.

Information Concerning Minors

Organizations may maintain information involving children or minors where appropriate for their activities.

The Organization is responsible for determining whether parental or guardian consent, notice, permission, or another form of authorization is required.

Organizations should limit information concerning minors to what is reasonably necessary and should use appropriate access controls.

Financial Information

FlowView Center™ may provide tools for maintaining financial records such as:

  • Contributions;
  • Donations;
  • Funds;
  • Expenses;
  • Checks;
  • Payments;
  • Transactions;
  • Financial categories; and
  • Reports.

The Organization remains responsible for the accuracy and proper use of its financial information.

Organizations are responsible for maintaining appropriate internal controls, reviewing records, correcting errors, reconciling information where appropriate, and satisfying applicable accounting, tax, reporting, and record-retention requirements.

MJOHN SOLUTIONS™ provides technology and recordkeeping tools.

Providing FlowView Center™ does not make MJOHN SOLUTIONS™ the Organization's accountant, bank, financial institution, tax preparer, investment adviser, legal adviser, trustee, or fiduciary.

Organizations should obtain qualified professional advice when appropriate.

Banking activities. FlowView Center™ has no involvement in your organization’s banking activities. We do not access, manage, monitor, control, or maintain your bank accounts, and we never receive, hold, or transfer funds on your organization’s behalf. Your banking relationships and financial transactions remain entirely between your organization and the financial institutions or payment providers you choose to use.

If your organization turns on Online Giving (Section 14), gifts are processed by Stripe under your organization’s own agreement with Stripe, and Stripe pays your organization’s bank account directly. FlowView Center™ only asks Stripe to open a payment page when someone chooses to give, or to make a refund when one of your Authorized Users asks for one, and records what Stripe reports. It never has your bank account details or anyone’s card number.

FlowView Center™ is designed to help your organization maintain its own financial records. Information entered into the platform may be used for recordkeeping, reporting, reconciliation, and administrative purposes, but it does not give FlowView Center™ access to or control over your organization’s actual bank accounts or funds.

Contributions, Donations, and Giving

Organizations may use FlowView Center™ to maintain contribution, donation, pledge, and giving records.

The Organization is responsible for determining how transactions are categorized, which funds receive contributions, and whether records are accurate.

The Organization is also responsible for determining whether receipts, contribution statements, acknowledgments, tax documentation, or other records are required.

Reports generated by FlowView Center™ depend on the information maintained by the Organization.

Organizations should review reports and statements before distributing or relying upon them.

Online Giving. Where MJOHN SOLUTIONS™ makes it available, an Organization may choose to accept contributions online through FlowView Center™ (“Online Giving”). Online Giving stays off unless the Organization turns it on, and is offered only to the kinds of Organizations and plans MJOHN SOLUTIONS™ makes it available to.

Payments are processed by Stripe. Online Giving uses Stripe, Inc. and its affiliates (“Stripe”). To use it, the Organization opens its own Stripe account on Stripe’s form and accepts Stripe’s agreement for connected accounts (the Stripe Connected Account Agreement, which includes the Stripe Services Agreement). That agreement is between the Organization and Stripe. MJOHN SOLUTIONS™ is not a party to it, does not control Stripe’s decisions, and is not responsible for Stripe’s services, including whether Stripe approves, limits, holds, or closes the Organization’s Stripe account, delays a payout, or changes its fees.

Where the money goes. Givers pay on Stripe’s own payment page. The Organization is the merchant for each gift: its name appears on the payment page and on the giver’s statement. Stripe pays the Organization’s bank account directly, on the payout schedule set in the Organization’s Stripe account. MJOHN SOLUTIONS™ never receives, holds, or transfers the gifts, except that Stripe pays MJOHN SOLUTIONS™ its own fee, where one applies, as described below. MJOHN SOLUTIONS™ is not a party to any gift between a giver and an Organization, and never receives card numbers or the Organization’s bank account details.

What FlowView Center™ does with Stripe. By turning on Online Giving, the Organization authorizes MJOHN SOLUTIONS™, through FlowView Center™, to:

  • create the Organization’s Stripe account and send Stripe the details the Organization provides for it;
  • open a Stripe payment page when a giver chooses to give, sending Stripe the amounts, the funds chosen, and the giver’s email address;
  • set up a repeating gift on the schedule a giver chooses, and stop one when the giver or an Authorized User of the Organization asks;
  • ask Stripe to make a refund when an Authorized User of the Organization requests one;
  • ask Stripe to deduct the fee of MJOHN SOLUTIONS™ described below, where one applies; and
  • receive information from Stripe about the Organization’s Stripe account and its payments, refunds, disputes, fraud warnings, and payouts, so that FlowView Center™ can record them and show where they stand.

FlowView Center™ records a gift only when Stripe confirms the payment.

Fees. Stripe charges the Organization its own fees. Stripe deducts them from each payment and does not return them when a payment is refunded, and a dispute carries Stripe’s dispute fees. Repeating gifts also carry Stripe’s fee for recurring billing, which Stripe takes from the Organization’s Stripe balance.

The fee of MJOHN SOLUTIONS™. MJOHN SOLUTIONS™ may charge a fee for Online Giving: a percentage of each repeating gift, or of every online gift, which Stripe deducts from the gift together with its own fees and pays to MJOHN SOLUTIONS™. MJOHN SOLUTIONS™ gives at least 30 days’ notice, by email to the Organization’s administrators and in FlowView Center™, before such a fee starts, increases, or applies to more gifts, and may lower or end it at any time. The fee is not returned when a gift is refunded or disputed. FlowView Center™ records it in the Organization’s records as its own expense, from what Stripe reports.

Any other change to these fees is announced in advance, as Section 47 (Changes to These Terms) describes. Where the Organization offers givers the choice to add an amount toward processing fees, that amount is an estimate, and what Stripe charges may differ.

Refunds, disputes, and fraud. Refunds and disputes are matters between the Organization, the giver, and Stripe. The Organization decides whether to refund a gift, answers disputes in its Stripe account before Stripe’s deadline, and is responsible for any amounts Stripe deducts or recovers for refunds, disputes, or fees, including from the Organization’s bank account. A refund requested through FlowView Center™ cannot be undone. FlowView Center™ may tell the Organization about disputes, inquiries, and fraud warnings that Stripe reports, but those notices are a convenience: they do not replace the notices Stripe sends, or the Organization’s own attention to its Stripe account. FlowView Center™ uses measures intended to reduce misuse of giving pages, but cannot prevent every fraudulent payment.

The Organization’s responsibilities. The Organization is responsible for:

  • the accuracy of the information it gives Stripe;
  • what its giving page says and asks for;
  • complying with the laws that apply to asking for and accepting contributions, including any charitable registration required where it asks for gifts;
  • deciding what receipts and acknowledgments givers need, including any written acknowledgment that tax law requires for larger gifts, and whether an amount a giver adds toward processing fees is deductible;
  • how it uses givers’ information; and
  • reconciling its records with its Stripe account and its bank statements.

Stripe’s records come first. FlowView Center™ records Online Giving from what Stripe reports. Stripe’s messages can be delayed, missed, or arrive out of order, and an Organization can make changes in its Stripe account that FlowView Center™ is not told about. Stripe’s records of payments, refunds, disputes, and payouts are the authoritative record of the money, and the Organization should reconcile against them.

Changing the Stripe account. Connecting a different Stripe account changes where gifts are paid. FlowView Center™ may therefore require additional verification, notify the Organization’s administrators, and close the Organization’s giving page for a period after such a change.

When the giving page is closed. MJOHN SOLUTIONS™ may close an Organization’s giving page, or turn off Online Giving, where Stripe has not approved or has restricted the Organization’s Stripe account, where the Organization’s subscription is suspended or has ended, where suspected fraud or misuse requires it, or as these Terms otherwise permit. Payments Stripe has already confirmed continue to be recorded where possible.

Givers. People who give through a giving page do not become Authorized Users and do not need an account. The Organization is responsible for its relationship with its givers, including answering their questions about gifts, receipts, and refunds.

Data Export

MJOHN SOLUTIONS™ believes Organizations should be able to retain copies of their own records.

Where supported by FlowView Center™, Authorized Users may download, export, print, or otherwise obtain copies of Organization Data.

Available formats and export capabilities may vary depending on the feature and type of information involved.

Organizations are encouraged to periodically export information they consider important.

Backups

MJOHN SOLUTIONS™ may maintain system backups of FlowView Center™ for operational continuity, disaster recovery, security, and restoration purposes.

Backup frequency, storage, and retention may vary according to infrastructure and operational requirements.

System backups maintained by MJOHN SOLUTIONS™ are not intended to replace an Organization's own backup or record-retention practices.

Organizations should maintain independent copies of records they consider essential.

Account Closure and Data Deletion

An authorized Administrator may request closure of an Organization's FlowView Center™ account.

Organizations should export any records they wish to retain before requesting deletion.

Following verification and processing of a deletion request, MJOHN SOLUTIONS™ will schedule Organization Data associated with the active account for deletion from production systems.

Residual copies may temporarily remain in backups, logs, caches, security systems, or disaster-recovery systems.

These residual copies will generally expire through normal retention processes unless continued retention is reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or technical recovery.

Subscriptions

Some or all FlowView Center™ features may require a paid Subscription.

Subscription plans may differ based on features, account limits, storage, communications, integrations, support, or other functionality.

Applicable pricing and included features will be presented when an Organization subscribes or agrees to a paid service.

Unless otherwise stated, recurring subscriptions are billed in advance.

Applicable taxes or governmental charges may be added where required.

Subscription Changes

Organizations may be permitted to upgrade, downgrade, or otherwise change their Subscription.

Changes may affect available functionality, account limits, storage, communications, integrations, or other features.

Applicable pricing and billing adjustments may be presented at the time of the change.

Cancellation

An Organization may cancel a recurring Subscription through available account controls or by contacting MJOHN SOLUTIONS™.

Unless otherwise stated, cancellation prevents future renewal charges.

The Organization generally retains applicable paid access until the end of the billing period already paid for.

Payments are not refundable, including for any unused part of a billing period, except where the law requires otherwise.

Cancellation takes effect at once for future renewals: no further payments are taken, and the Organization keeps its paid access until the end of the period already paid for.

An Organization that cancels during a free trial is not charged.

Failed or Overdue Payments

If a payment fails, MJOHN SOLUTIONS™ may provide a grace period during which the Organization can update its payment information.

Notices may be provided through FlowView Center™, email, or another available communication method.

If payment remains unresolved, MJOHN SOLUTIONS™ may restrict certain functionality.

Where supported, the Organization's account may be placed into a read-only state.

During a read-only period, Authorized Users may continue to have access to available functions such as reviewing information, printing records, generating reports, or downloading available exports while editing functionality is restricted.

Organization Data is not automatically deleted solely because a subscription payment fails.

Long-term inactive accounts may eventually become subject to applicable retention policies following reasonable notice.

Text Messaging Services

FlowView Center™ may provide SMS or text messaging as an optional feature or paid add-on.

Messaging services may depend on third-party telecommunications providers and may require registration, verification, campaign approval, telephone-number approval, or other carrier requirements.

MJOHN SOLUTIONS™ or its service providers may assist with:

  • Registration;
  • Telephone-number configuration;
  • Messaging infrastructure;
  • Message transmission;
  • Delivery information;
  • Opt-out processing; and
  • Other technical requirements.

Messaging Responsibilities

Organizations are responsible for the content and recipients of messages sent through FlowView Center™.

Organizations must send messages only where they have an appropriate right or authorization to do so.

The Organization is responsible for obtaining and maintaining consent required by applicable law, carrier requirements, or messaging-industry standards.

FlowView Center™ must not be used for unlawful, fraudulent, deceptive, threatening, abusive, misleading, or unsolicited communications.

Messaging Opt-Outs

Organizations must respect valid recipient opt-out requests.

Where supported, recognized responses such as STOP may automatically prevent additional messages from being sent to the recipient's number.

Organizations must not intentionally circumvent an opt-out.

MJOHN SOLUTIONS™ may restrict or disable messaging functionality when reasonably necessary because of unlawful activity, excessive complaints, provider requirements, carrier restrictions, abuse, or violations of these Terms.

Carrier Registration and Approval

Carrier registration and approval processes are controlled in part by third-party providers.

Approval may take several days or weeks and may require additional information.

Applications may be approved, delayed, rejected, suspended, or otherwise restricted by telecommunications providers.

MJOHN SOLUTIONS™ cannot guarantee carrier approval or a particular approval timeframe.

Where messaging is offered as a recurring paid feature, applicable charges may continue while the feature remains enabled unless otherwise stated.

Email and Other Communications

FlowView Center™ may provide email, notifications, announcements, or other communication functionality.

Organizations are responsible for the content and recipients of communications sent through their accounts.

Third-party communications providers may impose technical limitations, delivery policies, acceptable-use requirements, or other restrictions.

MJOHN SOLUTIONS™ cannot guarantee that every communication will be delivered, opened, or received.

Third-Party Services

MJOHN SOLUTIONS™ may use third-party services to provide certain FlowView Center™ functionality.

These services may include:

  • Hosting providers;
  • Payment processors;
  • Telecommunications carriers;
  • Messaging providers;
  • Email providers;
  • Storage providers;
  • Authentication services;
  • APIs; and
  • Other technology providers.

Third-party services may be subject to their own terms, privacy practices, technical requirements, and availability.

Changes or interruptions affecting a third-party provider may affect related functionality within FlowView Center™.

MJOHN SOLUTIONS™ may modify or replace integrations where reasonably necessary.

Acceptable Use

Organizations and Authorized Users may use FlowView Center™ only for lawful and legitimate purposes.

Users may not:

  • Gain or attempt to gain unauthorized access to another Organization;
  • Access information without authorization;
  • Circumvent permissions or security controls;
  • Introduce malware or malicious software;
  • Interfere with the operation of the Service;
  • Conduct unauthorized vulnerability or penetration testing;
  • Send spam or unlawful communications;
  • Conduct fraudulent or deceptive activities;
  • Harass, threaten, exploit, or impersonate others;
  • Upload information they do not have a right to use;
  • Abuse APIs, integrations, or automation functionality;
  • Disrupt another Organization's use of the Service; or
  • Use the Service in a way that materially threatens its security, reliability, integrity, or availability.

Security

MJOHN SOLUTIONS™ uses reasonable administrative, technical, and organizational safeguards intended to protect FlowView Center™ and Organization Data.

No online platform, database, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Organizations also have responsibility for protecting their information.

Organizations should use secure credentials, appropriately limit permissions, protect devices, review account access, and promptly notify MJOHN SOLUTIONS™ of suspected unauthorized access.

Service Availability

MJOHN SOLUTIONS™ works to maintain FlowView Center™ as a reliable and available Service.

Continuous or uninterrupted operation cannot be guaranteed.

FlowView Center™ may occasionally be unavailable because of:

  • Maintenance;
  • Software updates;
  • Security updates;
  • Infrastructure changes;
  • Internet failures;
  • Telecommunications failures;
  • Hosting interruptions;
  • Third-party service interruptions;
  • Equipment failures;
  • Security incidents;
  • Emergency maintenance; or
  • Events outside our reasonable control.

Where reasonably practical, MJOHN SOLUTIONS™ may provide notice of significant planned interruptions.

Changes and Improvements

MJOHN SOLUTIONS™ may continue to develop FlowView Center™ over time.

We may add, modify, redesign, improve, replace, limit, or discontinue functionality to improve the Service, maintain security, address technical requirements, comply with legal requirements, respond to third-party changes, or support continued development.

Where a significant change materially affects paid functionality, MJOHN SOLUTIONS™ may provide advance notice when reasonably practical.

Suspension of Access

MJOHN SOLUTIONS™ may temporarily restrict or suspend access to some or all of the Service when reasonably necessary to:

  • Address a security threat;
  • Prevent unauthorized access;
  • Protect Organization Data;
  • Prevent fraud or abuse;
  • Protect other Organizations;
  • Respond to unlawful activity;
  • Address material violations of these Terms;
  • Comply with applicable legal obligations;
  • Respond to carrier or provider requirements; or
  • Protect the stability and integrity of FlowView Center™.

Where circumstances reasonably permit, MJOHN SOLUTIONS™ will attempt to notify the affected Organization.

Immediate action may be taken when delay could create a material security, legal, operational, or safety risk.

Administrative and Account Disputes

Organizations are responsible for determining who has authority to administer their FlowView Center™ accounts.

If individuals associated with an Organization dispute account control or administrative authority, MJOHN SOLUTIONS™ may temporarily restrict administrative changes while the issue is reviewed.

MJOHN SOLUTIONS™ may request reasonable documentation demonstrating authority to act on behalf of the Organization.

MJOHN SOLUTIONS™ does not resolve internal governance, leadership, employment, board, membership, or organizational disputes.

Where authority cannot reasonably be determined, affected parties may be required to resolve the matter independently before account control is changed.

Confidentiality Within Organizations

FlowView Center™ may contain private, confidential, financial, or otherwise sensitive information.

Authorized Users should access and use Organization Data only according to the authority granted by their Organization.

Users should not improperly disclose, copy, distribute, download, or use Organization Data.

Organizations are responsible for establishing their own internal confidentiality and information-access policies.

No Professional Advice

FlowView Center™ provides administrative, organizational, financial-recordkeeping, reporting, and communication tools.

Reports, calculations, templates, categories, summaries, and other functionality provided through the Service are intended to assist Organizations with their operations.

They do not constitute individualized legal, accounting, tax, financial, regulatory, or other professional advice.

Organizations should obtain appropriate professional advice when necessary.

FlowView Center™ Intellectual Property

FlowView Center™, including its software, interfaces, designs, branding, documentation, workflows, functionality, code, and other proprietary components, is owned by or licensed to MJOHN SOLUTIONS™ and is protected by applicable intellectual-property laws.

Access to FlowView Center™ gives an Organization a limited right to use the Service according to its Subscription and these Terms.

It does not transfer ownership of FlowView Center™ or other MJOHN SOLUTIONS™ intellectual property.

Organization Data remains the Organization's data as described in these Terms.

Feedback

Organizations and users may voluntarily provide feedback, ideas, suggestions, or recommendations concerning FlowView Center™.

MJOHN SOLUTIONS™ may use this feedback to maintain, develop, or improve the Service without an obligation to compensate the person providing it.

Providing feedback does not give MJOHN SOLUTIONS™ ownership of the Organization's private records.

Service Disclaimer

MJOHN SOLUTIONS™ aims to provide a dependable and useful Service.

Except where expressly stated in a separate written agreement or where applicable law requires otherwise, FlowView Center™ is provided on an “as available” basis.

MJOHN SOLUTIONS™ does not guarantee that the Service will always be uninterrupted, completely error-free, or compatible with every browser, device, network, operating system, integration, or third-party service.

Nothing in these Terms excludes protections, warranties, rights, or remedies that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, MJOHN SOLUTIONS™ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of or inability to use FlowView Center™.

This may include, where permitted by law, loss of revenue, profits, business opportunities, goodwill, or data resulting from circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

Different liability terms expressly established in a separately executed written agreement with an Organization will apply according to that agreement.

Independent Records and Retention

FlowView Center™ is intended to assist Organizations with maintaining information but should not be treated as the sole permanent repository for records an Organization is legally required to preserve.

Organizations are responsible for determining applicable retention requirements and maintaining independent copies when appropriate.

The availability of backup functionality does not transfer the Organization's legal record-retention responsibilities to MJOHN SOLUTIONS™.

Termination by the Organization

An Organization may stop using FlowView Center™ and close its account subject to applicable subscription requirements.

Before closing an account, the Organization should export any information it wishes to retain.

Termination does not automatically create a right to a refund for amounts previously paid except where required by applicable law or expressly agreed otherwise.

Discontinuation of FlowView Center™

If MJOHN SOLUTIONS™ permanently discontinues FlowView Center™, we will make reasonable efforts to provide affected Organizations with advance notice.

Where reasonably possible, Organizations will have an opportunity to export or download their Organization Data before permanent shutdown.

The amount of notice may depend on circumstances including emergencies, security incidents, legal requirements, or failure or discontinuation of essential third-party infrastructure.

Electronic Communications

By using FlowView Center™, Organizations and Authorized Users agree that MJOHN SOLUTIONS™ may provide service-related communications electronically.

These may include:

  • Account notices;
  • Security alerts;
  • Billing notices;
  • Subscription information;
  • Maintenance notices;
  • Service announcements;
  • Support communications; and
  • Important changes to the Service or these Terms.

Operational communications necessary to administer the Service may be separate from optional promotional or marketing communications.

Relationship Between MJOHN SOLUTIONS™ and Organizations

MJOHN SOLUTIONS™ provides FlowView Center™ as a technology and service provider.

FlowView Center™ is a product and service of MJOHN SOLUTIONS™ and is not a separate party to these Terms.

Use of FlowView Center™ does not create a partnership, joint venture, employment relationship, agency relationship, fiduciary relationship, denominational relationship, or organizational affiliation between MJOHN SOLUTIONS™ and an Organization.

Each Organization remains independently responsible for its leadership, governance, operations, finances, personnel, communications, activities, and decisions.

Governing Law

These Terms and any dispute arising from or relating to the Service are governed by the laws of the Commonwealth of Massachusetts, United States, except where applicable law provides otherwise.

Organizations are responsible for ensuring that their use of the Service complies with laws and regulations applicable to them.

Separate Written Agreements

An Organization may have a separate written service agreement, proposal, order form, Subscription agreement, enterprise agreement, data-processing agreement, or other agreement with MJOHN SOLUTIONS™.

If a separately executed written agreement expressly conflicts with these Terms, the applicable provision of that agreement will control to the extent of the conflict.

Changes to These Terms

MJOHN SOLUTIONS™ may update these Terms periodically to reflect changes to FlowView Center™, business operations, security practices, third-party requirements, or applicable laws.

The current version will be made available through FlowView Center™ or an associated MJOHN SOLUTIONS™ website.

If a change materially affects existing customers' rights or obligations, MJOHN SOLUTIONS™ may provide additional notice through the Service, email, or another reasonable method.

Continued use of FlowView Center™ after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

No Waiver

If MJOHN SOLUTIONS™ does not immediately exercise or enforce a right or provision under these Terms, that does not waive the right to exercise or enforce it later.

Entire Agreement

These Terms, together with any applicable Privacy Policy, Subscription terms, order forms, and separately executed written agreements, constitute the agreement governing the Organization's use of FlowView Center™.

Contact

Questions concerning FlowView Center™, these Terms, subscriptions, billing, privacy, account access, or technical support may be directed to:

MJOHN SOLUTIONS™

FlowView Center™ Platform

United States

Email: [email protected]

FlowView Center™

by MJOHN SOLUTIONS™

Your Organization. One Connected Place.